FAQ

IS TRAVEL offers various services including umrah packages, regular hajj, special hajj, and guidance during the journey. We also provide visa services, flight tickets, accommodation, and religious guidance.

You can register by visiting our office in Cilacap, contacting us via phone or WhatsApp, or filling out the online registration form on our website. Our team will provide complete guidance.

Yes, IS TRAVEL has official permits from the Indonesian government and is registered as a legitimate umrah and hajj travel agency. We also collaborate with official relevant institutions.

The visa processing time for umrah usually takes 1-2 weeks, while for hajj it takes 2-3 months depending on government policies. We will guide you throughout the process.

IS TRAVEL's umrah package includes flight tickets, accommodation in Makkah and Madinah, meals, transportation, religious guidance, and on-trip assistance.

You can contact us via phone, WhatsApp, or visit our office in Cilacap directly. We are also available on social media for further inquiries.